There's no doubt the main objective of Telecommunications Engineers is to get the best possible performance of the system, in terms of Call Quality, Dropped and Block Rates, QoS and Data Speed, Availability of the Network or any other indicator.
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With the Excellence of Performance, it's easier to increase the customer base and also increase its satisfaction. You can also do a better resources management - OPEX and CAPEX, that can be translated into significant gains also...
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